Information Technology can be loosely defined as implementing technology to improve upon a business process. Many businesses fail to properly document the full procedure and scope of a business process, as many processes are generally handed down from one worker with the responsibility to others that replace them and/or others that get hired to assist with that particular process. For this reason, when IT is called in to alleviate some sort of burden or otherwise improve upon one of these business processes, requirements creep is a byproduct of the lack of an existing, well-defined, and/or documented business process. Here’s a few things IT management should do to combat requirements creep:
Archive for the ‘Resources’ Category
The concept of the Configuration Management Database extends back at least 15 years, to the first version of the Information Technology Infrastructure Library (ITIL). It has proven a provocative concept for the management of enterprise information technology, attracting enthusiastic support, vendor investment and marketing, and fierce criticism.
As I have mentioned in numerous posts over the last several months, I am finding that things like process, governance, architecture, SOA, cloud computing, and others are much easier in my new startup world than in my old corporate world that I battled in since the 80’s. Even though I never intend to return to the corporate world I feel obligated to share with my colleagues in the corporate world because I know how hard it can be innovate and promote change in established cultures. In part one on process, I recommended creating a startup atmosphere by building a small team free from the constraints of the corporate setting.
Here’s a very informative article by Max Coburn and Margaret Dawson of Hubspan which summarizes a presentation that will be given at Cloud Expo later this month, Which “aaS” Is Right for You?. Check out the complete source article for much more, including a brief synopsis of current aaS variants, when you should consider them, and what the future might hold for this technology.
Here is an interesting idea. Marc Andersen, my former Renaissance colleague, posted recently on his blog on applying “product service systems” to corporate environments. He was inspired by a Boston Globe article, The Leased Life, on how people should share products across their communities. Many people purchased tools and other things they rarely use, causing an unnecessary strain on their budgets and the environment. The globe reported that this has been recognized and Web sites have started to facilitate these transactions. This is another example of the potential of Web 2.0.
I imagine the most stressful IT jobs in the country can be found with the US government. Always dealing with cyberattacks and reinforcing the infrastructure to counter the attacks, probably seems like an endless cycle. It’s a cycle which is needed to keep the US’s network safe.Or perhaps an impending catastrophic cyber event is inevitable.
Having chaired for two years the open source telephony sessions at the VON Europe conference and at the Broadband Business Forum, I am sorry I missed the last event recently held in Rome. I asked Diego Gosmar – Marketing Director at Xenialab and frequent speaker at these events – to share his vision about the present and the future of hybrid open source communications.