August 22, 2017
About Jim Berkowitz
Jim Berkowitz is a seasoned executive with more than 30 years of professional services and project management experience related to Customer Relationship Management (CRM) and Financial Management (Accounting & ERP) software solutions for small, mid-sized and Fortune 500 companies. As a Sales Force Automation and CRM Consultant, Jim has assisted more then 100 companies with the design and implementation of custom CRM solutions.Mr. Berkowitz is the founder and President of CRM Mastery, Inc.; a company dedicated to serving small and mid-sized enterprises (SMEs) by offering affordable tools and guidance to help them plan for and succeed with their CRM initiatives.

Using “aaS” To Achieve Business And IT Alignment

April 8, 2010 Jim Berkowitz

Here’s a very informative article by Max Coburn and Margaret Dawson of Hubspan which summarizes a presentation that will be given at Cloud Expo later this month, Which “aaS” Is Right for You?. Check out the complete source article for much more, including a brief synopsis of current aaS variants, […]

Nucleus Research 2010 Technology Predictions

December 30, 2009 Jim Berkowitz

Nucleus Research analysts have examined the technology industry’s most aggressively growing segments and have forecast the driving economic forces and faltering trends for next year. Nucleus predictions are based on analysis of both vendors and thousands of corporate end-user case studies. Nucleus predicts the following for 2010:

Issues To Consider Before Implementing Enterprise 2.0

March 16, 2009 Jim Berkowitz

Here’s an excellent article by Kate Carruthers about what IT must consider before implementing Enterprise 2.0 applications, 5 Key IT Issues for Successful Enterprise 2.0 Implementations. What I find interesting is that the 5 issues discussed below are critical for any CRM implementation as well.  Unfortunately, over the years many […]

Businesses Are Moving Towards SaaS

February 19, 2009 Jim Berkowitz

Here are several excerpts from an an article by Steve Evans about recent research regarding the use of Software as a Service (SaaS) in small and mid-sized enterprises, SMEs turning towards SaaS: New research by Really Simple Systems, a UK-based hosted CRM vendor, has revealed that small- and medium-sized enterprises […]

Major IT Trends For 2009

December 4, 2008 Jim Berkowitz

Here is a brief synopsis of an enlightening article by Samuel Greengard, a freelance writer for Baseline magazine, Top 10 Trends in IT for 2009: In 2009, these technologies can provide companies with a competitive advantage in what is expected to be a very tough year on the bottom lines […]