[2004-06-17] Getting to Done
I'm frequently called upon to help figure out what to do with a project that might be in trouble. Of course, determining whether a project is in trouble is often not a trivial problem. We like to talk about troubled projects as if there were a single bit that visibly flipped from one to zero, but unfortunately it's not that easy. While the symptoms presented vary widely, there are a few questions that I always ask to help determine whether the project is indeed in trouble. Some questions are deceptively simple with surprisingly subtle answers. Perhaps the most important is, "How will you know when you're done?"

[2004-06-10] Does RFID equal ROI?
The promise of RFID is the dream of every supply chain manager -- enabling the accurate real-time tracking of every single product, from manufacture to checkout. Compared to universal product code (UPC) bar coding, which it promises to replace, RFID proactively transmits information, eliminating the manual point-and-read operations needed with bar coding. This enhanced visibility could result in significant decreases in warehouse, distribution and inventory costs, increases in margins and enhancements in customer service.

[2004-06-07] Information Architecture: A Rose by Any Other Name…
As more web practitioners have assumed the title of Information Architect to describe the work they do, and as more information architects (and user experience designers and user interface designers and information designers) are multitasking on reduced staffs, information architects have uncovered a wide range of ways to view both the practice and ourselves practicing. Unfortunately, a common response to this multiplicity has been to reiterate certain narrow definitions of information architecture, to impatiently seek consensus, and to view with suspicion those who don't fit.