[2003-04-30] Are Shared Services Right For You and Your Customers?
Evaluating a move to a shared services center is as important as the move itself. With dozens of business units, strategies, and customer expectations to consider, the period of evaluating a move to shared services becomes integral to the overall success of the entire organization.

[2003-04-30] Will the Real Database Leader Please Stand Up?
Though Oracle and IBM deny that MySQL, PostgreSQL or other open-source offerings are a threat to their enterprise business, they are still taking steps to re-emphasize their low-end offerings.

[2003-04-29] Competing Visions of Corporate IT's Future
Speaking at and attending the recent Forbes Magazine CIO Forum meeting, I had the opportunity to explore the emerging trends in the strategies and concerns of the CIOs of corporate America. 

[2003-04-29] Monitoring Project Progress
Too often failing projects surprise us.    Have you ever had a project that seemed to be going along just fine, and then, when the delivery deadline drew near, suddenly, everyone's two months late?

[2003-04-24] IT still the place to be
Despite recent layoffs, long-term prospects for industry remain bright

[2003-04-23] Web Services Security Gets Serious
What's the No. 1 security priority for enterprises today? Web services, according to Gartner.

[2003-04-14] Becoming a Manager
Can you imagine a subordinate lending a sympathetic ear to their newly promoted supervisor?  Imagine it. 

[2003-04-10] Utility Computing: The Next New IT Model
IBM says it's investing $10 billion in it, some $800 million of that in this slow-tech year alone.

[2003-04-10] On the front lines of IT
If your office is like mine, the overall difficulty of doing business during the rough economy of the past two years is now compounded by something new: the war in Iraq .

[2003-04-08] Software Development: Steps To Better Ensure Success
There is never a guarantee of project success when endeavoring to build a sophisticated application solution. However, there are established steps to follow that will ensure a clear, concise scope, support for the team involved, and a solid opportunity for successful deployment.

[2003-04-04] Industry Trends: Plug and Play
Technological advances over the years have driven the manufacturers of information technology products and systems to add "plug & play" features into their systems as much as possible. The industry direction has been to lower the level of technical knowledge/skills required for system installations and configurations. However, the by-product of this has been to add a tremendous amount of overhead into all aspects of networking.

[2003-04-04] Dealing With the Technophobic
Almost all of us in the industry deal with those that require support for tasks that we feel that they should be able to take care of on their own, whether it be an end user, a customer, or someone working in your department. How many times have you had to help someone create a shortcut on their desktop, change their default home page or print a document? Do you have a co-worker in your IS department that isn't at the technical level that they should be? How often do you have a customer request support for the same problem every few months/weeks/days?

[2003-04-04] Developing a Knowledge Management Business Case: a Test Case
Here's the premise; I am the IT manager for Pete's Monkey Business, an organization that delves into the world of exotic trading. The life cycle of our current database system has come to its end, and management has decided to replace it with a completely different system, and intend to install and develop it by outsourcing. After the development phase, the consultants will then hold classes (in house) to train the staff on how to use the new system.

[2003-04-04] Do Applications Truly Erode?
It is essential to remember that for any IT project, an environment or infrastructure needs to be created to implement the technology. People must be brought together into project teams that consist of users, developers, support people, training, process communications, marketing, sales and many others. These teams must create whatever is necessary (processes, training materials, rollout strategies) to successfully introduce the technology into production.

[2003-04-04] Back-up and Restore Windows 2000
Backing up your data can be one of the most important things that you do in your IT and/or home life. You never seem to miss something until it is gone. If you want to spend more time making money and not redoing things that you have already done then make sure you back it up.

[2003-04-04] Measuring Application Performance
When considering a benchmark to determine the overall performance of a Java application, bear in mind that bytecode execution, native code execution, and graphics each play a role. Their impact varies depending on the nature of the specific application: what the application does, how much of it is bytecode versus native code, and how much use it makes of graphics. How well a JVM will perform for a given application depends on how the unique mix of these three functional areas maps onto its capabilities. Given these variables, the best way to benchmark a JVM is against your own application. Since thatīs not possible before the application has been written, you must find those benchmarks that are most relevant to the application you intend to write.

[2003-04-04] Opera CTO Q & A
As many of you will know, Opera is ranked as the third most popular web browser in the world and is an excellent alternative when you're after a quick browser that still supports W3C standards such as cascading style sheets. In this virtual interview I talked with Hakon Wium Lie, Chief Technical Officer for Opera. In this article Hakon talks about the Opera browser, where it stands in relation to W3C standards, the Opera evelopment team and more.

[2003-04-04] Top Skills Your IT People Should Possess
In this issue, we will take a look at the most desirable characteristics of your IT employees.