Archive for August, 2010

Adding Social Computing Capabilities

Thursday, August 26th, 2010

According to a new Forrester report, The Next Wave of Office Productivity by Sheri McLeish with Matthew Brown and Joseph Dang, Microsoft Office continues to dominate both in the enterprise and at home to no surprise. However, changes are affecting enterprise productivity strategies, such as Web 2.0, enterprise 2.0, and the consumerization of IT. Many enterprise workers use products like the iPhone and YouTube at home and they have expectations at work for similar functionality either through these tools or enterprise versions. As a loyal Mac. iTunes, and iPhone user who is still attached to Office, I was interested in where all these tools are going and appreciated getting a review copy of the report.

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Know Thy Audience, End-User

Thursday, August 12th, 2010

In IT, technology decisions and policies can ultimately affect and involve end-users. The CIO of NASA, Linda Cureton, argues on herblog that IT professionals live life in an IT “Flatland” where we do not always have the end user’s needs in mind. Flatland is an allusion to “Flatland: A Romance of Many Dimensions.” The 19th century story, about characters being flat triangles, lines, and other polygons, is often used to illustrate the inability to infer dimensions outside our realm of sense.
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