What is SightMax?
a live chat and real-time live monitoring software package that allows online
businesses to proactively interact with website visitors.
SightMax for IIS is a server-based solution for real-time chat & site monitoring
giving your business unprecedented control over cost, security and scalability.
With SightMax, there are no
recurring monthly fees - purchase the number of agent licenses you
need and you're done. You may add additional agents at any time, making SightMax
Client Side Downloads or Installs
Visitors do NOT need to install Java or download an Active-X component in order
to chat with a SightMax agent. Our HTML client ensures that SightMax will operate
on all computers,
making the chat process as easy as possible for your customers.
Use on Multiple Sites
Use SightMax on any
number of websites on your network with no additional fees! Whether
you have one site on your network or 1000, there's never an additional fee to
use SightMax on some or all of your sites. You have the ability to assign agents,
administrators and managers per site.
Chat Interface and Chat Icons
The visitor chat interface is fully
customizable. Add your company logo, change the colors, the text,
even the layout. Taking it a step further, the visitor chat interface can be customized
for every site that you have setup. Customizable chat icons ("tags") can be placed
on your web pages to allow people to easily initiate a chat with an agent in the
queue that they need. You can also place these icons ("tags") in your email and
other offline pages. For example, you can add the chat icon to the tagline in
Agents have the ability to set their availability to Away, Online, Back in Five
and Out to Lunch. These four chat icons are fully customizable for every queue
that you have setup. The icons shown above are the default chat icons included
Visit sightmax.com today to discover our full list of features
as well as find out how real-time chat can work for you!
real-time live chat and monitoring to your site and start making sales