SightMax vs. LivePerson

What is SightMax?
SightMax is a live chat and real-time live monitoring software package that allows online businesses to proactively interact with website visitors.

Features:
Server-Based Solution
SightMax for IIS is a server-based solution for real-time chat & site monitoring giving your business unprecedented control over cost, security and scalability. With SightMax, there are no recurring monthly fees - purchase the number of agent licenses you need and you're done. You may add additional agents at any time, making SightMax infinitely expandable.

No Client Side Downloads or Installs
Visitors do NOT need to install Java or download an Active-X component in order to chat with a SightMax agent. Our HTML client ensures that SightMax will operate on all computers, making the chat process as easy as possible for your customers.

Use on Multiple Sites
Use SightMax on any number of websites on your network with no additional fees! Whether you have one site on your network or 1000, there's never an additional fee to use SightMax on some or all of your sites. You have the ability to assign agents, administrators and managers per site.

Customizable Chat Interface and Chat Icons
The visitor chat interface is fully customizable. Add your company logo, change the colors, the text, even the layout. Taking it a step further, the visitor chat interface can be customized for every site that you have setup. Customizable chat icons ("tags") can be placed on your web pages to allow people to easily initiate a chat with an agent in the queue that they need. You can also place these icons ("tags") in your email and other offline pages. For example, you can add the chat icon to the tagline in your email.

Agents have the ability to set their availability to Away, Online, Back in Five and Out to Lunch. These four chat icons are fully customizable for every queue that you have setup. The icons shown above are the default chat icons included with SightMax.

Visit sightmax.com today to discover our full list of features as well as find out how real-time chat can work for you!

Add real-time live chat and monitoring to your site and start making sales

 



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