03.15.04

When Measuring ROI
CIOs and their organizations are under increasing pressure to perform more with less: more operational support and delivery capabilities with less funding, headcount and executive understanding. Not only must a CIO keep the organizational "lights" on, but projects must be completed on time and under budget, reaction to customer requests must be timely and of the highest priority, plans must be strategic, and headcount must continually be adjusted downward. On top of this, CIOs must repeatedly justify the existence of the IT function to a business leadership that may not be entirely clear on the value that IT is providing to the enterprise. Further complicating the CIO's situation is the continued struggle to develop and attain a particular level of ROI (Return on Investment), a business measure that may no longer be entirely appropriate for effective IT management.
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Government Not Spending All IT Money Wisely
Congressional auditor cautioned a House panel that tens of billions of dollars the government budgets on IT each year aren't necessarily being spent wisely.

Testifying Wednesday at a hearing of the House Subcommittee on Technology, Information Policy, and the Census, David Powner, director of IT management issues for the General Accounting Office, pointed out that $22 billion of the nearly $60 billion President Bush seeks for IT for fiscal 2005 is for 621 major projects that are currently on the administration's management watch list. The list includes mission-critical projects that need improvement in the areas of performance measures, earned-value management, and/or IT security.
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Can E-Mail Be Managed Simply?
Depending on your point of view the phenomenon that is electronic mail can be either a truly amazing boon to communications or the sort of nightmare that is confined to expensive Hollywood B movies. If you are unlucky, your attitude to e-mail may fall into both classes within a few short minutes. However, for those charged with managing the e-mail service the task of administering this tool is highly problematic and time consuming.
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Tech pay: banks are best, IT management tops
Got two Y Chromosomes, an advanced IT degree and a H1-B or a Green Card? Didn't make $68,000 last year? Maybe you're being being short-changed on your pay-packet.

Whoa! It's not that simple, actually, according to data released by IT job researchers Dice. For that figure is just the average salary of IT pros across age-groups, specialisation baskets and geographies.
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Volante CEO pledges to fight IT outsourcing
Any outsourcing of IT services should be to Australian providers, not offshore, according to the head of Australian information technology services company Volante Group.

Chief executive Allan Brackin told a American Chamber of Commerce luncheon that he was disappointed by the trend to outsource help desk jobs offshore and encouraged Australian companies to keep IT jobs in Australia.
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GAO calls for better IT management
Agencies lack a full implementation of information technology strategic planning and performance measurement practices associated with key IT laws, officials at the General Accounting Office said this week.

Investment management practices are also inadequate, with many agencies lacking boards with oversight control to properly manage IT investments, GAO officials said.
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